How to Win Friends and Influence People: Social Media

Photography Credit: New York Times on tumblr (via Gala’s Pinterest!)

The late, great Dale Carnegie once wrote, “You will go further in two months by becoming genuinely interested in just two other people than you will in two years trying to get other people interested in you.”

This quote blows my mind. It’s so damn spot on (after writing this article I actually went out and bought the book as I’ve never read the whole thing – I can’t wait to get stuck in!) As a side note, can you believe that it was written in 1936, but it’s still just as relevant today? Amazing!

The section of my workshops and talks where people always seem to ask the most questions is the bit about using social media. People always want to know a) how to get more followers or ‘likers’ and b) what to actually write about so people don’t think they’re a weirdo. Yeah seriously.

So today I thought I’d cobble together a few of my random social media musings into some kind of coherent form for you all…

Despite the rumours, I don’t have a pink sparkly magic wand

(sorry about that)

I’m not sure why, but so often people assume I know what I’m doing. OK, I may have some idea (sometimes) but I certainly don’t have all the answers, nor do I possess some secret magic fairy dust that makes me so much more…erm… ‘followable’.

Quite simply, there is no quick or easy way to get more followers and you don’t get anything in this life for free (or without some hard graft!) This was recently confirmed to me when I discovered that you are actually able to BUY facebook ‘likes’ for your business pages! I didn’t know you could do that…but seriously…how sad.

Trying to ‘get people to follow you’ is the same as trying to force them to like you (in the real life sense, not the facebook sense) If they don’t want to, it just ain’t gonna happen. Go read the Dale Carnegie quote again if you don’t believe me.

Despite my lack of glitter covered magic sticks I am acutely aware that the reason people do follow me is ultimately because they like what I have to say or they like the way I say things. “Well obviously” I hear you cry, “but how do we get people to know that we exist so they follow us and read our whitty repartee in the first place?”

Honestly? I don’t know. I can’t tell you how to be interesting and I can’t tell you how to be you…however you know what? The very best person to tell you the answer to this elusive question is…YOU.

So by this point you’re probably about to start throwing things at me whilst demanding your money back, but bear with me…I might not be able to give you a quick or simple solution but I am able to analyse some of the things I’ve done or noticed in and around this media we call social.

Photography Credit: Artbreak

Don’t be an egg…

At the heart of it, social media is a way for your readers/followers/likers to get to know you. Twitter in particular, breaks down the barriers and allows people to get to know the real person behind the blog/camera/shop front etc. People will follow (or unfollow) you because of that simple fact - because they like (or dislike) YOU. There’s no other trick than that. Be yourself and you’ll attract likeminded people who like you for (dum dum dum) who you really are.

Use your social media to show your best side and choose profile picture that will attract people with a similar aesthetic to your own. In my twitter profile picture for example I currently look like a pink crazed nutso with mental bedazzled glasses…if that doesn’t show what I’m really like then I don’t know what does!

Via The Max Music Collection

Become a source

The best way I can articulate how I’ve found social media success, is that I’m genuinely interested in the people that follow me and what makes them tick. Despite what you might think, your social media is not about you… it’s about them. These people take time out of their day to read your words and in order to attract (and keep) them you need to share things that will interest them. What things to they like to see/purchase/read?

I don’t think many people want to sit and home and only read about other people’s accomplishments. Instead of just showing off all the time, use your social media to help others. Become a source and people will follow you because the things you’re posting are genuinely interesting and relevant to them. Which leads me on nicely to my next point…

Use the rule of thirds

There is nothing more boring than reading the tweets or facebook updates of someone who only bloody writes about how great they are or just shares all the amazing things that they’ve done. The best ‘social media-ers’ (yeah I totally made that phrase up) are the people that equally share things that fall into the following three categories:

1. Promoting yourself (linking to your blog posts/sharing personal photos)
2. Promote other people (sharing things you love – i.e. being a source)
3. Making real connections (having conversations/replying to your tweets)

If you’re doing too much of one of these it’s likely to put people off.

Photography Credit: Your E Cards

Don’t be a spam-bot

Think of social media like it’s ‘real life’ for a second. If the things you’re writing would be weird to say to a stranger in the street then, quite simply, don’t tweet it! I’m not just talking about having boundaries and oversharing here, I’m referring to those who tweet spammy messages. Like these idiots, all of whom have tweeted me recently…

Unsurprisingly I didn’t click any of their links or follow any of them back.

Could you imagine walking up to someone and shouting in their face…

“COME AND LOOK AT THIS THING I JUST DID” or “PLEASE TELL ALL YOUR FRIENDS ABOUT THIS CONVERSATION” or “IF YOU COME DOWN THIS DARK ALLEY WITH ME I’LL GIVE YOU SOMETHING AMAZING FOR JUST $15″

If it would be a weird in real life, people will think it’s weird on twitter. Fact.

Stop moaning!

It’s quite an obvious thing to avoid when you think about it, but why do so many people think it’s OK to use their social media to moan moan moan? Moaning about clients, moaning about the weather, moaning about their doctor’s bill… First impressions count and are often lasting. If you constantly complain on social media, people will assume you are a negative person generally…and no one likes a sourpuss. Consider yourself unfollowed.

Photography Credit: Polarity on etsy

Learn from others

Who do you follow and why do you follow them? Thinking about what it is that you like about their tweets (facebook status, pins etc) can help you figure out the kinds of things your followers might like to see from you. Again, it sounds obvious now, but if you like it other people probably will too!

Diversify your usage

I find that often things that go down well on twitter really don’t work on my facebook page. This is because (I assume) I have a different kind of following on each one. Therefore I don’t share exactly the same things in both places.

My twitter followers are more likely to be wedding industry types, whereas my facebook is chock full of brides. So my tweets are often a bit more conversational and the ‘real me’ whereas facebook is all about the weddings and discussions that non wedding industry people would be interested in.

Be sure to also think about how and why people use each platform. People go on facebook to procrastinate, therefore I want to post things that can distract people even more! Pretty photos, easy to jump into conversations or polls and links to my real wedding features work well. However people use twitter more to find news (becoming a source) or to have conversations with their peers.

Sharing different content on each platform will also encourage the people that are really interested in what I have to say to follow me in both places. WIN!

Via drutherblog

There is no magic answer or quick one-size-fits-all solution to social media success. However being yourself and helping others as much as you can will build a strong and loyal following. Whether you have 250,000 followers or just 25, it’s that loyalty that really counts.

30 comments

  1. Thanks for this post Kat it’s great, very helpful. Easy to see where I’m going wrong as my last tweet was about chickenpox…. Whoops! x

  2. Great writing Kat, interesting stuff.
    What I find annoying is people who only go on twitter to promote their new blog post and never post anything else. Twitter is a community, people!
    It’s all about sharing and not just your own stuff, indeed support others
    But be honest, you must have a pink sparkly magic wand somewhere lol :-)
    Hasn’t every girl had one in her life? :)
    x

  3. Post author

    well i actually quite enjoyed the chickenpox tweet Ronny. As long as ALL the tweets arent about chickenpox we’re golden…

  4. Kat
    A great article, with some good tips. I’m really new to twitter (a week old actually), and still getting to grips of what is expected and kosher.
    And you are so right about the ‘stop moaning’, it’s extremely off putting, and a little unprofessional.

    thanks
    g xx

  5. Haha okay I will make it a once daily chickenpox update, but only of I can think of something amusing. Maybe chickenpox puns can be my thing.

  6. I know you said you don’t have a magic wand thingy but I think you do. Your posts always leave me amazed/inspired EVERY time. Thanks so much for sharing, caring and doing what you do. xx

  7. Completely agree. To be honest, I don’t post on Twitter as often as I could do; partly because I’m sometimes too busy, and let work take over; sometimes, because I don’t think I have anything to say (I’d sooner say nothing, than say “anything” for the sake of it); and very very occasionally, when I’m genuinely having a rotten day, I choose to avoid Twitter than share my gripes with the world – nobody needs to see it – it’s like airing your dirty laundry in public. Facebook and Twitter are all our shop windows – what you put in there really does reflect on what people see when they walk past, it’ll always leave an impression. My tip for having a bad day, is find a friend or family member you trust, and whinge your heart out to them! Works a treat when I need it! ;-)

    (P.S. If you liked ‘how to win friends…’, perhaps you’d enjoy “Think and Grow Rich” by Napoleon Hill, which was written a year after Carnegie’s classic).

  8. Totally agree with you, I really need to think about my plan on twitter its definetly about tailoring to the audience and not just about you.. its also thinking about what they want to get out of it… Here here….

    On another note crikey I didnt know you could buy likes wowsers…. x

  9. Post author

    Thank you Charlotte Harley. I know isn’t that so weird. I want to know who actually allowed themselves to be ‘bought’ to like these pages (apparently you can do it for twitter ans youtube too) or are they just fake accounts set up just to make the person look popular?! who the hell knows, its all very strange!

  10. Great points as always. I find Paper.li is another great resource for pulling together interesting stuff – Twitter can be a great source of info if you can filter it out and retweet the best bits

  11. Great article Kat! :)
    I am currently a third of the way through that book so when I saw you pop up with this it caught my eye, there are so many great quotes from this book and so many things we can all take from it in business and life in general. x

  12. wow, thanks for posting this. I’m definitely changing my thinking and networking! I complain a bit on my personal twitter and I’m going to do my best to stop (and hey, less complaining and maybe I’ll find more joy in life!)

    thanks so much for sharing this!

    XO Sahra
    EffortlessCool

  13. Great words of wisdom Kat. I LOVE the Green Room! I shall just go and retweet this and then maybe start an interesting conversation on my facebook page. Brilliant advice. Keep it coming! x

  14. Natasha jane

    Another great post, I find the social media side really interesting as well as confusing. You can’t please all the people all the time and having a varied conversation means you will also appeal to someone.
    I follow you because of a couple if reasons, I like to have links to different looking weddings, I like to see your progression and I think it’s good to have someone so open plus there’s alot of cool points in there too!
    I think people can sometime look at twitter as a ‘collecting’ fans base, but it’s a two way thing so it’s important that I make sure I always tweet back to someone even if I don’t follow them.
    Thanks for the interesting post Kat XxX

  15. This was so great to read! Honestly! As I am new to blogging I find a lot of ‘helpful’ articles on blogging tend to be coming from people who are too scared to offend people and be honest which in turn doesn’t actually help anyone! I loved your honesty.
    Thankyou.

    x Jenn.

  16. Really great article Kat! So much useful info in here. Thanks for taking the time to write and share it all.

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